Player Wellbeing

Responsible Gaming at 88cx —
Play Smart, Play Safe

88cx believes that gaming should always be a source of entertainment, never a source of stress or hardship. Our responsible gaming framework is built around giving every player in Pakistan the tools, information, and support they need to stay in control — at every stage of their 88cx journey.

The 88cx Responsible Gaming Pledge: We are committed to providing a safe, fair, and transparent gaming environment. We enforce strict 18+ age verification, offer self-exclusion tools, and actively monitor for signs of problem gambling — because the wellbeing of our players always comes first.

How 88cx Promotes Responsible Gaming

Responsible gaming at 88cx is not a single feature — it is a complete framework of policies, tools, and human support that work together to protect every player.

Strict Age Verification

No player under the age of 18 may hold a real-money 88cx account. Every registration triggers an identity verification check, and 88cx reserves the right to request additional documentation — such as a CNIC copy — at any time to confirm age. Accounts found to belong to underage individuals are immediately closed.

Player-Controlled Limits

Every 88cx player can set their own deposit limits, loss limits, and wager limits directly from their account settings. These limits take effect immediately when set. Increasing a limit requires a mandatory 24-hour cooling-off period, while reductions apply instantly — giving players genuine control over their spending.

Self-Exclusion Programme

Players who feel they need a break from gaming can activate self-exclusion directly from their 88cx account. Exclusion periods of 30 days, 90 days, 6 months, or 1 year are available, as well as permanent exclusion. During a self-exclusion period, access to real-money games is fully blocked and promotional communications are suspended.

Session Time Reminders

88cx provides session time reminders that alert players when they have been logged in continuously for a set period. Players can configure these reminders in their account settings. Taking regular breaks is an important part of healthy gaming habits, and 88cx actively encourages this practice.

Activity & Spending History

Every 88cx player has access to a full, transparent history of their gaming activity, deposits, and withdrawals in PKR. Reviewing this information regularly is an effective way to stay aware of spending patterns. 88cx makes this data easy to find and understand within your account dashboard.

Dedicated Support Team

Our responsible gaming support team is available 24/7. If you or someone you know is struggling with gambling-related issues, our team can guide you through the available tools, explain your options, and refer you to independent professional counselling resources available in Pakistan.

18+

Gaming at 88cx is for Adults Only

The minimum age to open a real-money 88cx account is 18 years. This is a firm, non-negotiable requirement. 88cx takes underage gaming extremely seriously and employs multiple layers of age verification to enforce this rule. By creating an account, every player confirms that they are 18 years of age or older and that they accept full responsibility for any activity conducted through their account.

Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing online gaming platforms. If you suspect that a minor has accessed 88cx, please contact our support team immediately at [email protected].

Your Responsible Gaming Toolkit

88cx places powerful responsible gaming tools directly in the hands of every player. These are not hidden in obscure menus — they are prominently accessible within your account settings at all times. Here is what is available to you right now:

All limit changes and self-exclusion requests are processed in real time. Our team can also apply restrictions manually on your behalf if you prefer to request them through support rather than self-serve. There is no judgment involved — we are here to help.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit cap in PKR. Reductions apply immediately; increases require a 24-hour waiting period.

Instant Reduction

Loss Limits

Cap the amount you can lose over a daily, weekly, or monthly period. Once reached, real-money play is paused for the remainder of the period.

Instant Reduction

Cool-Off Period

Take a short break of 24 hours, 48 hours, or 7 days. During a cool-off, your account remains open but real-money gaming is temporarily paused.

Applied Immediately

Self-Exclusion

Fully exclude yourself for 30 days, 90 days, 6 months, 1 year, or permanently. Cannot be reversed until the chosen period expires.

Permanent Option Available

Session Time Limits

Set a maximum continuous play session duration. You will receive an alert when your limit is reached, prompting you to take a break.

Customisable

Promotional Opt-Out

Opt out of all bonus offers and promotional communications at any time. Removing promotional messaging can help reduce the temptation to chase losses.

Instant Effect

Could Gaming Be Becoming a Problem?

Honest self-reflection is the first step. If you answer "yes" to two or more of the questions below, we encourage you to speak with our support team or an independent counsellor.

1

Do you spend more money or time on gaming than you originally intend to?

2

Have you ever tried to reduce or stop gambling but found it difficult?

3

Do you feel restless, irritable, or anxious when you are not able to gamble?

4

Have you ever chased losses by placing larger bets to try to win back money you have lost?

5

Has gambling caused problems in your relationships, work, or financial situation?

6

Have you ever borrowed money or sold possessions to fund your gaming activity?

7

Do you hide or downplay how much time or money you spend on gaming from people close to you?

If you answered yes to any of the above: You are not alone, and there is no shame in seeking help. Contact the 88cx responsible gaming support team at [email protected] any time of day or night. Our team will treat your situation with complete discretion and help you access the right resources.

Support & Resources

Whether you need to talk to someone at 88cx, set up a restriction on your account, or reach out to an independent counsellor, support is available around the clock.

88cx Support Team

Our dedicated responsible gaming team is available 24 hours a day, 7 days a week. Reach us any time for help with account restrictions, self-exclusion, or general guidance.

Email: [email protected]
Hours: 24/7, every day
Response: Typically within 2 hours

Live Chat Support

For immediate assistance, use the 88cx live chat feature available when you are logged into your account. Chat agents can apply account restrictions on your behalf in real time.

Access via: Your 88cx account dashboard
Hours: 24/7
Response: Under 5 minutes average

Independent Counselling

If you feel you need independent, professional support beyond what 88cx can offer, we encourage you to speak with a qualified counsellor. Mental health and addiction support services are available in Pakistan through registered health professionals and community support networks.

Note: 88cx support can help you identify appropriate local resources in Karachi, Lahore, Islamabad, or your area.

Practical Tips for Healthy Gaming at 88cx

  • Set a PKR budget for each gaming session before you begin, and stick to it regardless of results.
  • Treat gaming as entertainment with a cost — like a cinema ticket — not as a way to earn money.
  • Never gamble when you are stressed, upset, tired, or under the influence of substances.
  • Take regular breaks — step away from the screen, have a meal, spend time with family or friends.
  • Review your gaming history in your 88cx account dashboard regularly to stay aware of spending.
  • Never chase losses. If you have lost your session budget, log out. There is always another day.
Remember

Gaming should always feel fun. The moment it stops feeling that way, it is time to step back.

Ready to Play the Right Way?

88cx is here to provide safe, fair, and enjoyable entertainment for adults across Pakistan. Set your limits, use our tools, and play within your means. Your wellbeing always comes before the game.

18+  Online gaming is strictly for adults. Please verify local laws and always gamble responsibly. Support is available 24/7 at [email protected].