88cx Privacy Policy —
Your Data, Our Responsibility

1. Introduction

88cx is committed to protecting the privacy and personal data of every player who interacts with our platform. This Policy has been prepared in plain, clear English to ensure that players across Pakistan — from Karachi to Lahore, Islamabad to Peshawar — fully understand how their information is handled.

This Policy applies to all personal data collected through the 88cx website, mobile platform, customer support channels, and any other touchpoint through which you interact with 88cx services. It should be read alongside our Terms & Conditions, which govern the overall relationship between 88cx and its players.

For the purposes of data protection law, 88cx acts as the data controller in respect of the personal information of its registered players and website visitors.

2. Personal Data We Collect

88cx collects personal data in several categories depending on the stage of your relationship with the platform. The table below provides an overview:

3. How We Collect Your Data

88cx collects personal data through the following channels:

• Direct submission: Data you provide when registering, completing KYC, making deposits or withdrawals, updating account settings, or contacting support.
• Automated collection: Technical and usage data collected automatically when you access the 88cx platform, including through cookies, server logs, and analytics tools.
• Third-party sources: Identity verification data from KYC service providers; fraud-screening data from fraud prevention agencies; payment confirmation data from Easypaisa, JazzCash, and banking partners.
• Publicly available sources: Sanctions lists, politically exposed person (PEP) databases, and publicly available records consulted as part of our anti-money laundering obligations.

4. How We Use Your Personal Data

88cx uses personal data for the following purposes:

• Account management: To register your account, verify your identity, and maintain accurate account records.
• Payment processing: To process PKR deposits and withdrawals via Easypaisa, JazzCash, Raast, and partner banks, and to maintain financial records of all transactions.
• Service delivery: To provide access to games, apply bonus offers, track wagering requirements, and personalise your platform experience.
• Legal compliance: To fulfil anti-money laundering (AML), know your customer (KYC), and counter-terrorism financing (CTF) obligations required by applicable law.
• Responsible gaming: To monitor gameplay patterns and, where necessary, apply responsible gaming interventions such as deposit limits or self-exclusion in accordance with your instructions or platform policy.
• Security & fraud prevention: To detect, investigate, and prevent fraudulent activity, account misuse, and violations of our Terms & Conditions.
• Customer support: To respond to your queries, complaints, and disputes effectively.
• Marketing communications: To send promotional offers and platform updates where you have provided explicit consent to receive such communications. You may withdraw consent at any time.
• Platform improvement: To analyse aggregate usage patterns and improve the performance, features, and content of the 88cx platform.

5. Legal Basis for Processing

88cx processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered 88cx player, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including AML/KYC regulations and data retention obligations imposed by financial and gaming regulators.
• Legitimate interests: Processing carried out in pursuit of legitimate 88cx business interests — including fraud prevention, platform security, and service improvement — where these interests are not overridden by your privacy rights.
• Consent: Processing carried out on the basis of your explicit consent, primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Sharing Your Personal Data

88cx does not sell personal data to third parties. However, we may share data with the following categories of recipients where necessary and appropriate:

• Payment processors: Easypaisa, JazzCash, SadaPay, Raast, and banking partners (HBL, UBL, MCB Bank, Bank Alfalah, Meezan Bank) to process PKR transactions.
• KYC and identity verification providers: Third-party services engaged to verify player identity in compliance with AML and KYC obligations.
• Game content providers: Limited technical data shared with game software providers to facilitate gameplay and resolve technical disputes.
• Fraud and security services: Providers of fraud screening, device fingerprinting, and security monitoring services.
• Legal and regulatory authorities: Government bodies, regulators, and law enforcement agencies where 88cx is legally required to disclose data.
• Professional advisors: Legal counsel, auditors, and consultants engaged to provide professional services to 88cx, subject to confidentiality obligations.

7. International Data Transfers

Some of the third-party service providers used by 88cx may be located outside of Pakistan. Where personal data is transferred to recipients in other countries, 88cx ensures that appropriate safeguards are in place to protect the data, including standard contractual clauses or other legally recognised transfer mechanisms.

You may request further information about the safeguards applied to any specific international data transfer by contacting 88cx support at the email address provided at the end of this Policy.

8. Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small data files placed on your device when you access the 88cx platform. They help the platform function properly, remember your preferences, and gather analytical data about how the platform is used.

8.2 Types of Cookies Used

• Essential cookies: Required for the platform to function. These include session management cookies and security tokens. They cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and login state, to improve your experience.
• Analytical cookies: Collect aggregated, anonymised data about how players navigate and use the 88cx platform, used to improve performance and user experience.
• Security cookies: Assist in identifying and preventing fraudulent behaviour and protecting your 88cx account.

8.3 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 88cx platform, including your ability to stay logged in or access certain features.

9. Data Retention

88cx retains personal data for the periods set out below, after which data is securely deleted or anonymised unless a longer retention period is required by law:

• Account and identity data: Retained for the duration of your active account plus five years from account closure, in compliance with AML record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction in PKR, as required by applicable financial regulations.
• Support communications: Retained for two years from the date of each interaction, unless a longer period is required for ongoing legal proceedings.
• Marketing preferences and consent records: Retained for the duration of your account and for three years following account closure as evidence of consent.
• Technical and usage data: Retained for up to 24 months from collection, after which it is aggregated or anonymised.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to the personal data held about you by 88cx:

1. Right of Access: To request a copy of the personal data 88cx holds about you.
2. Right to Rectification: To request correction of personal data that is inaccurate or incomplete.
3. Right to Erasure: To request deletion of your personal data in certain circumstances, for example where data is no longer necessary for the purpose for which it was collected and no overriding legal obligation requires its retention.
4. Right to Restrict Processing: To request that 88cx limits its use of your data in certain circumstances, such as while a dispute about accuracy is being resolved.
5. Right to Data Portability: To receive a copy of personal data you have provided to 88cx in a structured, machine-readable format, where technically feasible.
6. Right to Object: To object to processing carried out on the basis of legitimate interests, or to object to direct marketing at any time.
7. Right to Withdraw Consent: To withdraw consent for marketing communications at any time, without affecting the lawfulness of processing prior to withdrawal.

11. Children's Privacy

The 88cx platform is strictly intended for adults aged 18 years and above. 88cx does not knowingly collect personal data from individuals under 18. If we become aware that personal data has been collected from a person under the minimum age, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered an account on 88cx, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12. Security Measures

88cx implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or alteration. These include:

• TLS encryption for all data in transit between your device and the 88cx platform.
• Encryption of sensitive data fields (such as financial account details) at rest in our database systems.
• Strict access controls ensuring that personal data is accessible only to 88cx personnel who require it to fulfil their specific responsibilities.
• Regular penetration testing and security audits conducted by qualified security professionals.
• Two-factor authentication available for player accounts to provide an additional layer of protection.
• Automated fraud detection systems monitoring for unusual account activity in real time.

Despite these measures, no internet transmission or electronic storage system can be guaranteed to be 100% secure. Players are advised to use strong, unique passwords for their 88cx account and to report any suspected security breach to us immediately.

13. Third-Party Links

The 88cx platform may contain links to or from game provider interfaces and other third-party content. This Privacy Policy applies only to the 88cx platform itself. 88cx is not responsible for the privacy practices of third-party websites or services, and we encourage you to review the privacy policies of any third-party services you access through or alongside the 88cx platform.

14. Changes to This Privacy Policy

88cx reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data practices, or our platform operations. Where changes are material, we will notify registered players by email or through a prominent notice on the 88cx platform prior to the changes taking effect.

The "Effective Date" at the top of this document indicates when the current version came into force. We recommend reviewing this Policy periodically to stay informed of how your data is handled.

15. Contact Information

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 88cx, please contact our data protection team using the details below. All communications are conducted in English.

This Privacy Policy was last updated on 1 January 2026. By continuing to use the 88cx platform after the effective date of any revision, you acknowledge and accept the updated Policy.